questions
- Describe the organization’s structure.
- Describe the organization’s culture.
- What does the research literature suggest regarding the effects of culture on ethical behavior in organizations?
- Provide an analysis of key factors of Wells Fargo’s structure and culture that could have contributed to the unethical behavior.
- Discuss any aspects of Wells Fargo’s structure that should have theoretically reduced the likelihood of this unethical behavior at Wells Fargo. Analyze reasons why employees still chose to act unethically.
- What does the current research suggest regarding creating an ethical organization?
- Evaluate the effectiveness measures for ensuring ethical compliance. What are the limitations to these interventions and best practices (e.g., are there instances in which these would not prevent unethical behaviors? Are there other factors that affect ethical behavior in organizations?
- Provide three specific recommendations that you would give to Wells Fargo leadership for establishing an ethical organization? Provide explanations and evidence to support your recommendations
Read the background article:
Tayan, B. (2019). The Wells Fargo Cross-Selling Scandal . Stanford Business: Stanford, CA. https://www.gsb.stanford.edu/faculty-research/publications/wells-fargo-cross-selling-scandal
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When employees and managers act unethically, the consequences often have serious implications. In 2016, the news broke that some employees of Wells Fargo & Company were creating fake bank and credit card accounts in the name of customers but without their knowledge, to increase profits. This unethical behavior damaged Wells Fargo’s reputation and profits, and it had legal implications, as well. In this assignment, you will analyze the background article provided and develop recommendations for preventing unethical behavior within organizations.
Part One: Describe Wells Fargo (one page)
Research and describe Wells Fargo, applying the course concepts. You should support your main ideas with examples, further explanations, and/or other evidence. Be sure to address the following:
· Describe the organization’s structure.
· Describe the organization’s culture.
Part Two: Analyze the Roles of Structure and Culture in Ethical Behavior (two pages)
Research and analyze the role the structure and culture of Wells Fargo played in allowing unethical behavior to occur. You should support your main ideas with evidence, integrating supporting evidence from past research when possible. Be sure to address the following:
· What does the research literature suggest regarding the effects of culture on ethical behavior in organizations?
· Provide an analysis of key factors of Wells Fargo’s structure and culture that could have contributed to the unethical behavior.
· Discuss any aspects of Wells Fargo’s structure that should have theoretically reduced the likelihood of this unethical behavior at Wells Fargo. Analyze reasons why employees still chose to act unethically.
Part Three: Present Recommendations (two pages)
Review your course readings and external research discussing best practices for establishing and maintaining an ethical organization. Analyze the limitations of these best practices. Present recommendations for Wells Fargo. You should address the following:
· What does the current research suggest regarding creating an ethical organization?
· Evaluate the effectiveness measures for ensuring ethical compliance. What are the limitations to these interventions and best practices (e.g., are there instances in which these would not prevent unethical behaviors? Are there other factors that affect ethical behavior in organizations?
· Provide three specific recommendations that you would give to Wells Fargo leadership for establishing an ethical organization? Provide explanations and evidence to support your recommendations.
,
2/24/22, 5:50 PM Unit 4 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
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PS541 Unit 4 Assignment Rubric Course: PS541 Organizational Management and Behavior
Criteria 1 Level III 17 points
Level II 14 points
Level I 10 points
Not Present 0 points
Criterion Score
Organization
Structure and
Culture
/ 17Describes both of the following
as it relates to
the case study:
● Organization’s structure
● Organization’s culture
Describes both
of the following
as it relates to
the case study,
but lacks
relevant details:
● Organization’s structure
● Organization’s culture
Describes one of
the following as
it relates to the
case study:
● Organization’s structure
● Organization’s culture
Assignment does
not meet the
minimum criteria
for points.
Criteria 2 Level III 18 points
Level II 14 points
Level I 10 points
Not Present 0 points
Criterion Score
2/24/22, 5:50 PM Unit 4 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
https://purdueglobal.brightspace.com/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1096352&grpid=0&isprv=0&bp=0&ou=203683 2/5
Criteria 2 Level III 18 points
Level II 14 points
Level I 10 points
Not Present 0 points
Criterion Score
Roles of
Culture on
Ethical
Behavior
/ 18Analysis includes all of the
following:
● Key factors of Wells Fargo’s
structure and
culture in the
case study
allowing
unethical
behavior to
occur.
● Supporting evidence from
past research.
● Discusses aspects of Wells
Fargo’s structure
that should have
theoretically
reduced the
likelihood of
unethical
behavior
● Why employees
choose to act
unethically.
Analysis includes
a majority of the
following:
● Key factors of Wells Fargo’s
structure and
culture in the
case study
allowing
unethical
behavior to
occur.
● Supporting evidence from
past research.
● Discusses aspects of Wells
Fargo’s structure
that should have
theoretically
reduced the
likelihood of
unethical
behavior
● Why employees
choose to act
unethically.
Analysis includes
less than half of
the following:
● Key factors of Wells Fargo’s
structure and
culture in the
case study
allowing
unethical
behavior to
occur.
● Supporting evidence from
past research.
● Discusses aspects of Wells
Fargo’s structure
that should have
theoretically
reduced the
likelihood of
unethical
behavior
● Why employees
choose to act
unethically.
Assignment does
not meet the
minimum criteria
for points.
Criteria 3 Level III 21 points
Level II 18 points
Level I 14 points
Not Present 0 points
Criterion Score
2/24/22, 5:50 PM Unit 4 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
https://purdueglobal.brightspace.com/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1096352&grpid=0&isprv=0&bp=0&ou=203683 3/5
Criteria 3 Level III 21 points
Level II 18 points
Level I 14 points
Not Present 0 points
Criterion Score
Evidence-
based
Recommendat
ions
/ 21Recommendation s include all of
the following:
● Explains current research
regarding
creating an
ethical
organization.
● Evaluates the effectiveness
measures for
ensuring ethical
compliance.
● Discusses limitations of
interventions and
best practices.
● Proposes three evidence-based
recommendation
s to establish and
maintain an
ethical
organization.
Recommendation
s include a
majority of the
following:
● Explains current research
regarding
creating an
ethical
organization.
● Evaluates the effectiveness
measures for
ensuring ethical
compliance.
● Discusses limitations of
interventions and
best practices.
● Proposes three evidence-based
recommendation
s to establish and
maintain an
ethical
organization
Recommendation
s include less
than half of the
following:
● Explains current research
regarding
creating an
ethical
organization.
● Evaluates the effectiveness
measures for
ensuring ethical
compliance.
● Discusses limitations of
interventions and
best practices.
● Proposes three evidence-based
recommendation
s to establish and
maintain an
ethical
organization
Assignment does
not meet the
minimum criteria
for points.
Criteria 4 Level III 7 points
Level II 5 points
Level I 4 points
Not Present 0 points
Criterion Score
2/24/22, 5:50 PM Unit 4 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
https://purdueglobal.brightspace.com/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1096352&grpid=0&isprv=0&bp=0&ou=203683 4/5
Criteria 4 Level III 7 points
Level II 5 points
Level I 4 points
Not Present 0 points
Criterion Score
Writing and
Mechanics
/ 7Writing meets all of the following
criteria:
● Clear and logical
organization
paragraphs.
● Sentences are well developed.
● Uses correct grammar,
spelling, and
punctuation.
● Meets page length
requirement
Writing meets at
least two of the
following criteria:
● Clear and logical
organization
paragraphs.
● Sentences are well developed.
● Uses correct grammar,
spelling, and
punctuation.
● Meets page length
Writing meets
one of the
following criteria:
● Clear and logical
organization
paragraphs.
● Sentences are well developed.
● Uses correct grammar,
spelling, and
punctuation.
● Meets page length
Assignment does
not meet the
minimum criteria
for points.
Criteria 5 Level III 7 points
Level II 5 points
Level I 4 points
Not Present 0 points
Criterion Score
APA Style / 7APA Style includes all of
the following:
● Clearly written in Standard
English.
● References or academic
sources as
required,
including in-text
citation(s).
● Paraphrased correctly and
accurately; direct
quotes used
minimally.
● Formatted correctly using
either APA style
or provided
template.
APA Style
includes a
majority of the
following:
● Clearly written in Standard
English.
● References or academic
sources as
required,
including in-text
citation(s).
● Paraphrased correctly and
accurately; direct
quotes used
minimally.
● Formatted correctly using
either APA style
or provided
template.
APA Style
includes less
than half of the
following:
● Clearly written in Standard
English.
● References or academic
sources as
required,
including in-text
citation(s).
● Paraphrased correctly and
accurately; direct
quotes used
minimally.
● Formatted correctly using
either APA style
or provided
template.
Assignment does
not meet the
minimum criteria
for points.
2/24/22, 5:50 PM Unit 4 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
https://purdueglobal.brightspace.com/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1096352&grpid=0&isprv=0&bp=0&ou=203683 5/5
Total / 70
Overall Score
Level III 57 points minimum
Level II 43 points minimum
Level I 1 point minimum
Not Present 0 points minimum
