5.Organizational Structure, Systems, and Implementation ( critical Thinking )

 Capability Development and Organizational Structure (105 points):This week, our focus is on capability development and organizational structure as they apply to strategy implementation. For this critical thinking assignment, read Chapter 6, “Organizational Structure and Management Systems: The Fundamentals of Strategy Implementation” and evaluate a KSA company and their processes of strategy execution.

  1. How does the strategy developed in the strategic planning processes translate into action for this company? Consider the role of capital expenditure budgets, operating plans, and performance management systems.  
  2. What role do resources, processes, motivation, play in strategy execution in this company and what stands in the way?
  3. How does this company’s structure and management system promote the effective implementation of the company’s strategy?
  4. What specific organizational capability should the company develop to support implementation?

Your well-written paper should meet the following requirements:

  • Be 4 to 5 pages in length, which does not include the required title and reference pages, which are never a part of the content minimum requirements.
  • Use  APA style guidelines.
  • Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles unless the assignment calls for more.
  • It is strongly encouraged that you submit all assignments into the Turnitin Originality Check before submitting it to your instructor for grading. If you are unsure how to submit an assignment into the Originality Check tool, review the Turnitin Originality Check—Student Guide for step-by-step instructions.

 Required:

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CONTEMPORARY STRATEGY ANALYSIS

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Robert M. Grant

John Wiley & Sons Ltd., 2019

Chapter 6

Organizational Structure and Management Systems:

The Fundamentals of Strategy Implementation

Strategy Formulation and Strategy Implementation

The Fundamentals of Organizing

Developing Organizational Capability

Organizational Design

Organization Structure and Management Systems: The Fundamentals of Strategy Implementation

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Copyright © 2019 John Wiley & Sons, Inc.

OUTLINE

Corporate

Guidelines

Draft

Business

Plans

Discussions

with

Corporate

Revised

Business

Plans

Corporate

Plan

Forecasts/

Scenarios/

Planning

Assumptions

Approval

by

Board

Performance

Targets

Performance

Review

Capex

Budget

Operating Plan/

Operating Budget

The Strategic Planning Cycle

STRATEGY FORMULATION AND STRATEGY IMPLEMENTATION

Copyright © 2019 John Wiley & Sons, Inc.

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Organizational solutions:

Control through hierarchical supervision

Performance incentives to align individual and firm goals

Shared values to create common purpose

Persuasion

High productivity requires specialization

The need for coordination

–Managing interdependency

The efforts of specialized individuals need to be integrated.

This creates two problems:

Basic Tasks of Organizing: Cooperation and Coordination

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© 2016 Robert M. Grant, www.contemporarystrategyanalysis.com

The need for cooperation

–The Agency Problem:

Employees’ goals ≠ Owners’ goals

Organizational solutions:

Rules and directives

Organizational routines

Mutual adjustment

THE FUNDAMENTALS OF ORGANIZING

Emergence of the Modern Corporation

Copyright © 2019 John Wiley & Sons, Inc.

ORGANIZATIONAL DESIGN: THE FUNDAMENTALS OF ORGANIZING

Key drivers:

Technological and economic developments

Developments in transportation (e.g. railroads) enabled firms to serve wider markets

Developments in communication (e.g. telegraph, telephone) allowed firms to organize across a wider geographical area.

Legal developments

The corporation as a legal entity

Limited liability.

Organizational innovations

Line and staff structure—the creation of corporate headquarters that administered multiple operating units

The holding company—financial group of companies linked by parent-subsidiary relationships

The multidivisional structure—integrated companies with corporate headquarters responsible for financial and strategic control and divisions operating the individual businesses.

ORGANIZATIONAL

CAPABILITIES

RESOURCES

TANGIBLE INTANGIBLE HUMAN

Financial

Physical

Technology

Reputation

Culture

Skills/know-how

Capacity for communication & collaboration

Motivation

Integrating Resources to Create Organizational Capability

Processes

Motivation

Organizational

Structure

DEVELOPING ORGANIZATIONAL CAPABILITY

© 2019 Robert M. Grant,

www.contemporarystrategyanalysis.com

ORGANIZATIONAL CAPABILITIES

Footballing capability

On-field capabilities: Attack, Defence, Set-piece,

Off-field capabilities, Scouting, Player appraisal, Team selection,

Commercial capability

Financial mgt., Sponsor relations, Negotiation, Marketing & distribution

RESOURCES

Players, Coaches, Scouts, Medical personnel (doctors, physios), Nutritionists, Psychologists, Executives, Fans

Finance, Training facilities, Stadium

Brand, Relationships

Culture

Motivation

Structure

Processes

Resources & capabilities in

professional soccer

DEVELOPING ORGANIZATIONAL CAPABILITY

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FUNCTIONAL PRACTICES

I P

N R

D A

U C

S T

T I

R C

Y E

S

[B] 1998: Organizing for Capability

Reorganizing to Accommodate Capability Development:

Booz Allen Hamilton (Worldwide Commercial Business), 1992-1998

NY

Tokyo

London

NY

Tokyo

London

[A] 1992: “A colony of artists”

P r o j e c t T e a m s

Project Teams

Project Teams

Strategy Operations IT

Financial

services

Energy

Telecom

Consumer

Engineering

Chemicals

/Pharma

Project Teams

DEVELOPING ORGANIZATIONAL CAPABILITY

Copyright © 2019 John Wiley & Sons, Inc.

8

Rational-legal authority

Specialization of labor

Hierarchical structure

Coordination and control through rules and standard operating procedures

Standardization of employment practices

Separation of positions and people: authority assigned to a position, not a person

Formalization of administrative acts, decisions, and rules

Hierarchy as Control:

Weber’s Principles of Bureaucracy

Copyright © 2019 John Wiley & Sons, Inc.

ORGANIZATIONAL DESIGN

(a) Self Organizing Team:

10 interactions

(b) Hierarchy:

4 interactions

But what about effectiveness of coordination?

–Depends upon the organization’s task

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Hierarchy as Coordination:

[1] Hierarchy Economizes on Coordination Costs

Copyright © 2019 John Wiley & Sons, Inc.

ORGANIZATIONAL DESIGN

Tightly-coupled, integrated system: Change in any part of the system requires system-wide adaptation

Loose-coupled, modular hierarchy: partially-autonomous modules linked by standardized interfaces permits decentralized adaptation and innovation

Hierarchy as Coordination: [2] Loosely-Coupled Modular Systems Allow Decentralized Adaptation

Copyright © 2019 John Wiley & Sons, Inc.

THE FUNDAMENTALS OF ORGANIZING

The Hierarchical Structure of Organizational Capabilities: Oil and Gas Exploration

ORGANIZATIONAL DESIGN

Copyright © 2019 John Wiley & Sons, Inc.

Board of Directors

CEO

(Michael O’Leary)

Finance

Legal & Regulatory

Ryanair Holdings plc: Organizational structure

Technology

Human Resources

Marketing

Operations

Copyright © 2019 John Wiley & Sons, Inc.

ORGANIZATIONAL DESIGN

Corporate Executive Office

Chairman & CEO

Corporate Staff

-Business Development -Legal

-Commercial & Public Relations -Global Research

-Human Resources -Finance

GE Power

GE Digital

GE Health care

GE Capital

GE Renewable Energy

GE Aviation

GE Trans-portation

General Electric: Organizational Structure, January 2018

Current powered by GE

Baker Hughes

Copyright © 2019 John Wiley & Sons, Inc.

ORGANIZATIONAL DESIGN

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Royal Dutch/Shell Group, 1994: A Matrix Structure

© 2016 Robert M. Grant, www.contemporarystrategyanalysis.com

ORGANIZATIONAL DESIGN

Mechanistic versus organic organizational forms

Copyright © 2019 John Wiley & Sons, Inc.

Feature Mechanistic forms Organic forms
Task definition Rigid and highly specialized Flexible and broadly defined
Coordination and control Rules and directives vertically imposed Mutual adjustment, common culture
Communication Vertical Vertical and horizontal
Knowledge Centralized Dispersed
Commitment and loyalty To immediate superior To the organization and its goals
Environmental context Stable with low technological  uncertainty Dynamic with significant technological uncertainty and ambiguity

ORGANIZATIONAL DESIGN

Major trends of past two decades:

Delayering—organizational hierarchies becoming flatter

Adhocracy and team-based organization—emphasis shared values, high participation, flexible roles and communication, lack of authority

Project-based organizations—dynamic structures with time-limited project teams

Network structures—organizations and groups of organizations where coordination based upon informal social linkages

Recent Trends in Organizational Design

Copyright © 2019 John Wiley & Sons, Inc.

Limited evidence of a “revolution in organizational design”—basic features of organizations (e.g. hierarchy, financial control mechanisms, strategic planning) are still present

ORGANIZATIONAL DESIGN

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