6-1 MEMO PAD 631

ByPlatinum Essays

This activity will allow you to practice making recommendations, which is a skill needed for the final project.

In order to prepare for this assignment, view the video How to Analyze a Case Study. Then, examine the case study Artesanias de Colombia.

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What best practices led to program success? Use the provided Memo Template Word Document and format your submission as you would a memo to an organization. Consider the following elements as you craft your response:

  • Program Success: Identify program outcomes and best practices, and, based on the measures used to evaluate them, explain which best practices decision makers could implement to enhance the likelihood of program success.
  • Overcoming Constraints: How effective were the strategic management processes used to overcome the constraints they faced?
  • Organizational Success: Explain how governmental and nonprofit agencies can improve organizational success by best utilizing the principles of benchmarking, best practices, and comparative governmental performance.
  • Customer Service: Recommend a strategy to mitigate the impact of the challenge of providing effective and efficient customer service. Justify your recommendation.

PLEASE USE THE ATTACHED MEMO TEMPLATE

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